Charlotte Fosse
About Charlotte Fosse
Charlotte Fosse is a customer service agent with a diverse work history in retail and logistics. She has completed various educational programs in business management and sales, and currently works at Amazon Logistics in Cergy, Île-de-France, France.
Current Role at Amazon Logistics
Charlotte Fosse currently works at Amazon Logistics as an Agente de servicios al cliente. She has held this position since 2021, contributing to customer service operations in Cergy, Île-de-France, France. Her role involves assisting customers and ensuring a smooth service experience.
Previous Experience at Amazon Logistics
Prior to her current role, Charlotte worked at Amazon Logistics as an Agent de tri in 2020 for a duration of 2 months. This position took place in Osny, Île-de-France, France, where she was responsible for sorting packages and supporting logistics operations.
Education and Qualifications
Charlotte studied at Ifcp, where she achieved a BTS assistant de gestion PME-PMI from 2020 to 2022. She also attended Lycée Van Gogh, Ermont, completing a BTS in Techniques de vente et opérations de vente from 2018 to 2019. Additionally, she obtained a Baccalauréat professionnel commerce from Edmond Rostand from 2016 to 2018.
Work History in Retail and Services
Charlotte has a diverse work history in retail and customer service. She worked at Foot Locker as a Vendeur caissier for a total of 6 months across two separate periods from 2015 to 2018. She also held various roles at McDonald's, including équipière polyvalente for a total of 11 months from 2018 to 2020. Other positions include serving as a Serveur runner at Au Bureau and as an Assistant-vendeur at H&M.
Administrative Experience
In addition to her customer service roles, Charlotte worked in an administrative capacity at JULHE ELECTRICITE INDUSTRIELLE SAS from 2020 to 2021 for 10 months. This experience provided her with skills in management and administrative support, complementing her customer service expertise.