Cheneen Mc Laughlin
About Cheneen Mc Laughlin
Cheneen McLaughlin is an Area Manager for Delivery Operations at Amazon Logistics, with a background in retail management at Primark. She holds a Bachelor's degree in Accounting and Business/Management from Ulster University and has expertise in KPI implementation and customer satisfaction.
Work at Amazon Logistics
Cheneen Mc Laughlin has been employed at Amazon Logistics as an Area Manager in Delivery Operations since 2021. In this role, she oversees various aspects of delivery operations within the Belfast Metropolitan Area. Her responsibilities include managing logistics processes, ensuring timely deliveries, and optimizing operational efficiency. Mc Laughlin's expertise in KPI implementation is vital for enhancing performance metrics and improving overall service quality.
Education and Expertise
Cheneen Mc Laughlin holds a Bachelor's degree in Accounting and Business/Management from Ulster University, where she studied from 2005 to 2008. Additionally, she has completed Level 2 in Sage Computerised Accounting and obtained a CIPD qualification in Human Resources Management/Personnel Administration from North West Regional College. In 2020, she furthered her education by studying Digital Marketing at the Digital Marketing Institute, achieving CPD status. Her educational background supports her strong foundation in business principles and management practices.
Background in Retail Management
Before joining Amazon Logistics, Cheneen Mc Laughlin accumulated extensive experience in retail management at Primark. She held various positions, including Store Manager, Assistant Manager, Supervisor, and Department Manager, across multiple locations in the Netherlands, United States, and the United Kingdom from 2009 to 2021. Her roles involved enhancing customer satisfaction and leading teams, which contributed to her development in sales management and operational leadership.
Professional Development
Cheneen Mc Laughlin has engaged in continuous professional development throughout her career. Her studies in Human Resources Management and Digital Marketing reflect her commitment to expanding her skill set. The knowledge gained from these programs complements her practical experience in retail and logistics, allowing her to adapt to various operational challenges and improve team performance in her current role.