Darryl Brown
About Darryl Brown
Darryl Brown serves as the Operations Manager at Amazon DSP, where he has maintained a high delivery success rate and ensured compliance in vehicle condition reports. He has a background in the US Army, where he held various management roles, and he holds a Master of Arts in Non-Profit/Public/Organizational Management from the University of Phoenix.
Operations Manager at Amazon Logistics
Darryl Brown has served as the Operations Manager at Amazon Logistics, specifically for the Amazon Delivery Service Partner (DSP) program, since 2019. He operates out of North Carolina, United States. In this role, he has maintained a delivery success rate above 99% daily and ensured 100% compliance in Driver Vehicle Condition Reports (DVCR). He has also forecasted preventive maintenance requirements to prevent accidents and ensure 100% operational readiness of vehicles.
Military Experience in Operations Management
Darryl Brown has extensive experience in operations management within the US Army. He worked as an Operations Manager at the Pentagon from 2014 to 2017. Prior to this role, he served as a Program Manager for the US Army Installation Management Command from 2010 to 2013, also at the Pentagon. Additionally, he held the position of Deputy Commander and Chief of Staff in Kabul, Afghanistan, from 2012 to 2013, and served as Deputy Director Executive Officer in South Korea from 2009 to 2010.
Education and Academic Background
Darryl Brown studied at the University of Phoenix, where he earned a Master of Arts in Non-Profit/Public/Organizational Management from 2000 to 2002. He also attended Elizabeth City State University. His educational background supports his extensive management experience in both military and civilian sectors.
Achievements in Reporting and Project Management
During his military career, Darryl Brown developed a comprehensive reporting process to assess organizational wellness, covering personnel, security, facilities, and IT. He played a key role in the creation of a functional SharePoint portal for Army-wide policy review. Additionally, he led integrated project teams that successfully managed museum closures and oversaw an operating budget of $2 million annually, consistently coming in under budget while managing 47 museums worldwide.
Collaboration and Operational Planning
In his current role at Amazon DSP, Darryl Brown collaborates with internal partners and other DSP owners to prevent route drops. He develops input-focused operating plans aimed at achieving key performance measures. His ability to work effectively with diverse teams contributes to the operational success of the delivery service.