Elakkiya (Kia) Siridaran
About Elakkiya (Kia) Siridaran
Elakkiya (Kia) Siridaran is a Graduate Shift Manager at Amazon Logistics, with a background in customer service and event planning. She has a Bachelor's degree in German and Business Management from Queen Mary University of London and has held various roles in logistics, marketing, and education.
Work at Amazon Logistics
Elakkiya Siridaran has been employed at Amazon Logistics since 2020, serving as a Graduate Shift Manager. In this role, she oversees daily operations and manages logistics processes in Ipswich, England. Her responsibilities include coordinating team activities, ensuring efficient workflow, and maintaining high standards of service delivery.
Previous Experience in Customer Service
Before joining Amazon Logistics, Elakkiya worked at British Airways as a Customer Service Representative from 2017 to 2020. During her three years in this role, she developed skills in customer interaction and service management while based in London, United Kingdom. She also held a position as a Seasonal Customer Service Advisor at Cult Beauty for one month in 2020.
Education and Expertise
Elakkiya holds a Bachelor's degree in German and Business Management from Queen Mary University of London, which she completed from 2016 to 2020. She also studied at Heidelberg University for 11 months in 2018. Her educational background includes a focus on world literature and marketing event planning, which supports her logistics management expertise.
Background in Event Planning
Elakkiya has experience in event planning, having worked as an Event Assistant at TARGETjobs UK from 2017 to 2018. This role allowed her to develop skills in organizing and managing events, contributing to her overall professional capabilities. Additionally, she participated in the FastFutures programme at Avado for three months in 2020.
Mentorship and Tutoring Experience
Elakkiya served as a PASS Mentor in the QMUL PASS Scheme from 2019 to 2020, where she provided academic support to fellow students. She also worked as a Tutor at Kumon Educational UK from 2015 to 2016. These roles enhanced her presentation and communication skills, enabling her to effectively engage with diverse groups.