Emma Ward
About Emma Ward
Emma Ward is a Human Resources Assistant with a strong background in retail management, known for her exceptional people skills and ability to thrive under pressure. She has held various managerial roles in retail, contributing to business growth through effective staff management.
Current Role as Human Resources Assistant
Emma Ward currently serves as a Human Resources Assistant, a position she has held since 2021 in Birmingham, England. In this role, she is responsible for supporting HR functions, contributing to employee engagement, and assisting with various administrative tasks. Her experience in retail management provides her with a unique perspective on employee relations and organizational dynamics.
Retail Management Experience
Emma Ward has extensive experience in retail management, having held various positions across different companies. She worked as a Store Manager from 2019 to 2020 in Birmingham and previously served as an Assistant Store Manager and Section Manager at Marks and Spencer from 2017 to 2019. Her roles involved managing staff, driving sales, and ensuring customer satisfaction, which contributed to achieving profitable KPI results.
Previous Roles in Retail
Emma has held multiple positions in retail prior to her current role in HR. She was an Assistant Store Manager at Cath Kidston in 2019 and worked as a Concessions Manager in both Worcester and Birmingham between 2013 and 2017. These roles required her to develop strong people skills and the ability to thrive under pressure, which are essential in the retail environment.
Educational Background
Emma Ward studied at The Grange School from 2000 to 2005, where she achieved her GCSE qualifications. Additionally, she attended Protocol Skills from 2007 to 2008, completing a course in Customer Service and earning an NVQ. This educational background has equipped her with foundational skills applicable in her professional roles.
Professional Skills and Attributes
Emma is recognized for her exceptional people skills and her ability to remain organized and commercially driven. She has a strong focus on staff management and business growth, which has been evident throughout her career in retail management. Her experience in various managerial roles has honed her capabilities in delivering effective team performance and achieving business objectives.