Francesca Marsden
About Francesca Marsden
Francesca Marsden is a Senior Delivery Station Manager at Amazon Logistics, where she has worked since 2020. With over a decade of experience in logistics and operations management, she has held various roles at Amazon and Severn Trent, emphasizing people engagement and performance improvement.
Current Role as Senior Delivery Station Manager
Francesca Marsden has been serving as a Senior Delivery Station Manager at Amazon Logistics since 2020. In this role, she oversees operations at the delivery station, ensuring efficient processes and effective team management. Her responsibilities include coordinating logistics, managing staff, and optimizing performance to meet operational goals. With four years in this position, she has developed a comprehensive understanding of delivery operations within the logistics sector.
Previous Experience at Amazon Logistics
Francesca Marsden has held multiple positions at Amazon Logistics, beginning as an Area Manager (Operations) in 2019 for three months in Birmingham. She then worked as an Area Manager Nights (Operations) from 2018 to 2019 for seven months, followed by a year as a Delivery Station Manager from 2019 to 2020. Her varied roles demonstrate her adaptability and expertise in managing operations across different shifts and responsibilities within the organization.
Career Background at Severn Trent
Before her tenure at Amazon Logistics, Francesca Marsden worked at Severn Trent in various capacities. She began as a Business Leadership Graduate in Renewable Energy Development from 2013 to 2014. She then served as a Distribution Team Manager from 2014 to 2015 and as a Business Leader - Area Operations Manager from 2015 to 2018. Additionally, she held the position of Networks Performance Analyst for four months in 2015 and was a Programme Lead for six months in 2018. Her experience at Severn Trent provided her with a solid foundation in operations management.
Educational Background
Francesca Marsden completed her secondary education at Thomas Alleyne's High School, where she achieved the International Baccalaureate. She furthered her education at Lancaster University, earning a BSc Hons in Geography from 2010 to 2013. Her academic background has contributed to her analytical skills and understanding of operational processes in her subsequent career.
Focus on People Engagement and Performance Improvement
In her roles, Francesca Marsden has emphasized people engagement and performance improvement. Her approach involves fostering a positive work environment and encouraging team collaboration to enhance operational efficiency. This focus has been a key aspect of her management style, contributing to her success in logistics and operations management.