G'mmel Ola
About G'mmel Ola
G'mmel Ola is a Process Assistant at Amazon Logistics in Vaughan, Ontario, with a diverse background in compliance, risk management, and customer service. He has held various roles across multiple organizations, including Bank of America and Canada Revenue Agency, and has a proven track record in developing strategic initiatives and optimizing business processes.
Work at Amazon Logistics
G'mmel Ola has been employed at Amazon Logistics since 2020, currently serving as a Process Assistant in Vaughan, Ontario. His tenure at Amazon includes a previous role as an Ambassador for two months in 2020 and a position as a Tier One Associate for three months in the same year. His work focuses on optimizing operational processes and enhancing productivity within the logistics framework.
Previous Experience in Customer Service Management
Before joining Amazon, G'mmel Ola worked at Bank of America as a Customer Service Team Manager from 2005 to 2008. His responsibilities included managing customer service operations in both Ontario, Canada, and Wilmington, Delaware. This role provided him with foundational skills in team leadership and customer engagement.
Background in Risk and Compliance
G'mmel Ola has significant experience in risk management and compliance. He worked at Canada Revenue Agency as an Assessment Specialist in Risk & Collections from 2017 to 2018 and later as an Assessment Specialist in Compliance for three months in 2018. His roles involved designing compliance guidelines and policies aimed at risk mitigation and ensuring adherence to legal standards.
Education and Expertise
G'mmel Ola studied Economics at Carleton University from 1999 to 2001. His academic background supports his professional focus on compliance, risk management, and process optimization. He has demonstrated expertise in developing strategic business initiatives that align with best practices to achieve organizational goals.
Achievements in Financial Services
During his tenure as a Risk Analyst at TD Canada Trust from 2011 to 2014, G'mmel Ola achieved a 70% reduction in loss rates and contributed to exceeding collections quotas. His performance earned him recognition as one of the top three performers, highlighting his ability to blend compliance and risk management effectively.