Gabriela C Luiz
About Gabriela C Luiz
Gabriela C Luiz is an Operations Supervisor at Amazon Logistics, where she has worked since 2014. She manages the dispatching of over 150 drivers daily and leads a team of over 40 people, focusing on process improvement and customer satisfaction.
Work at Amazon Logistics
Gabriela C Luiz has served as an Operations Supervisor at Amazon Logistics since 2014. In this role, she manages the dispatching of over 150 drivers daily, ensuring that logistics operations run efficiently. Gabriela leads a team of more than 40 individuals within the operations department, focusing on process improvement and enhancing customer satisfaction. Her responsibilities include collaborating with contractors to optimize service delivery, which is essential for maintaining high operational standards.
Education and Expertise
Gabriela studied at IoSCM International, where she focused on Supply Chain and Operations Strategy. She completed her studies from 2019 to 2020, achieving a Level 7 qualification, which is equivalent to a Master's Degree. This educational background equips her with the knowledge and skills necessary to excel in her role at Amazon Logistics, particularly in managing complex logistics operations and improving service quality.
Background
Gabriela C Luiz has accumulated significant experience in logistics and operations management over her career. Since joining Amazon Logistics in 2014, she has developed a strong foundation in overseeing daily operations and managing large teams. Her role requires a deep understanding of logistics processes, which she has honed through her educational pursuits and practical experience in the field.
Achievements
In her position at Amazon Logistics, Gabriela has actively worked to reduce customer complaints by enhancing depot metrics and improving service quality. She is responsible for training new employees, ensuring that they adhere to high operational standards. Her leadership and focus on process improvement contribute to the overall efficiency of the logistics operations.