Hannah Keating
About Hannah Keating
Hannah Keating is an Operations Area Manager at Amazon Logistics with over 15 years of experience in customer-focused industries, including logistics and customer service. She holds a Bachelor of Business Administration from Memorial University of Newfoundland and is a Certified Nutritional Practitioner.
Current Role at Amazon Logistics
Hannah Keating serves as an Operations Area Manager, Level 4 at Amazon Logistics, a position she has held since 2021 in Burnaby, British Columbia, Canada. In this role, she focuses on simplifying operations and implementing innovations to enhance efficiency in Amazon's last mile operations. She strategically allocates resources by analyzing metrics to optimize performance. Additionally, she coaches team members to achieve high standards and improve customer satisfaction.
Previous Work Experience
Hannah Keating has accumulated 15 years of experience in customer-focused industries. Her previous roles include Order Fulfillment Checker at UPS, Dining Room Server and Barista at Legros & Motti Classic European Kitchen, and Customer Service Representative at Scotiabank. She also worked as an Administrative Assistant at Stantec and as a Teacher's Assistant at Memorial University of Newfoundland. Her diverse background includes supervisory roles at Tim Hortons and a co-op position at Marni Wasserman's Food Studio and Lifestyle Shop.
Education and Certifications
Hannah Keating studied at The Institute of Holistic Nutrition, where she achieved the Certified Nutritional Practitioner (CNP) designation from 2013 to 2014. She also attended Memorial University of Newfoundland, where she completed a Bachelor of Business Administration (BBA) from 2017 to 2020. Prior to that, she pursued Pre-Biochemistry (Dietetics) from 2011 to 2013. Her educational journey began with homeschooling, where she completed Grade 12 from 2007 to 2010.
Commitment to Safety and Efficiency
In her current role at Amazon Logistics, Hannah Keating emphasizes the importance of safety protocols, particularly during the pandemic. She ensures that safety measures, including social distancing and proper PPE usage, are strictly followed. Her focus on operational efficiency is complemented by her commitment to maintaining a safe working environment for all team members.