Harman Baidwan
About Harman Baidwan
Harman Baidwan is a Senior Operations Manager at Amazon Logistics, where he has worked since 2020. He has a diverse background in operations management, including previous roles in the Indian Army and Amazon Logistics, and holds multiple degrees in management and strategic studies.
Current Role at Amazon Logistics
Harman Baidwan currently serves as a Senior Operations Manager at Amazon Logistics, a position he has held since 2020. In this role, he leads a team that includes five direct exempt managers, twelve indirect managers, three HR business partners, three workplace health and safety specialists, and approximately 650 non-exempt associates. His responsibilities include overseeing operations and implementing strategies to enhance efficiency within the logistics framework.
Previous Experience at Amazon Logistics
Before his current role, Harman Baidwan worked as an Operations Manager at Amazon Logistics from 2019 to 2020. During this time, he directed and supported cost initiatives across multiple delivery stations, aiming to achieve benchmark rates. His experience at Amazon Logistics has contributed to his expertise in operational management within a high-demand environment.
Military Background with the Indian Army
Harman Baidwan has a notable background with the Indian Army, where he held the position of Director Operations from 2016 to 2017 and later served as Director Foreign Training from 2017 to 2018. His roles involved strategic planning and operational oversight, contributing to the development of training programs and operational efficiency within the military framework.
Education and Academic Qualifications
Harman Baidwan completed his Master's degree in Defence and Strategic Studies at the University of Madras from 2008 to 2009. He also studied at Osmania University, where he earned a Master's in Management Studies from 2015 to 2016, focusing on Business Administration and Management. His educational background provides a solid foundation for his roles in operations and management.
Achievements in Operational Efficiency
In his current role, Harman Baidwan has successfully implemented lean six sigma methodologies, resulting in a 10% improvement in delivery accuracy and a 23% reduction in injury rates. These initiatives have led to significant annual cost savings of $3.5 million. Additionally, he has created structures that enable operations leaders to expand their scope and support the growth of the delivery network along the West Coast.