Humphrey H. Chen
About Humphrey H. Chen
Humphrey H. Chen is a Manager II at Amazon Logistics, where he oversees daily operations in the Philly Metro and South Jersey region. With a background in IT support and management across various industries, he has contributed to Amazon's growth since 2020 and previously held roles at companies such as Comcast and American Pacific Enterprises.
Current Role at Amazon Logistics
Humphrey H. Chen serves as Manager II at Amazon Logistics, a position he has held since 2020. He is responsible for managing the daily operations of a 24/7 Amazon Delivery Station in the Philly Metro and South Jersey region. His duties include overseeing inbound, outbound, and sortation operations. He supports Amazon operations leadership with route assignments and supplier communications. Additionally, he collaborates with Amazon Customer Service associates to address delivery exceptions and customer requests.
Previous Experience at Amazon
Prior to his current role, Humphrey H. Chen worked at Amazon from 2014 to 2020 in Florence, New Jersey. He held positions as a Fulfillment Associate and IT Support Technician. During his six years at Amazon, he gained experience in various operational aspects and technical support, contributing to the efficiency of fulfillment processes.
Education and Academic Background
Humphrey H. Chen earned a Bachelor's Degree in Environmental & Business Economics from Rutgers University-New Brunswick, where he studied from 1982 to 1987. He furthered his education by obtaining a Master of Business Administration (M.B.A.) in Corporate Finance & Information Technology from the University of Pittsburgh - Joseph M. Katz Graduate School of Business in 1991.
Career History and Roles
Humphrey H. Chen has held various positions throughout his career. He worked as a Manager of Information Systems at American Pacific Enterprises, Inc. from 1992 to 1994. He served as a Tier II Network Analyst at Comcast Cable from 2006 to 2011. Additionally, he was a Senior Application Consultant at Richter for a year in 1994. His early career included a role as Budget & Planning Officer / Assistant Controller at National Westminster Bank from 1986 to 1990.
Contributions to Amazon Delivery Stations
In his current role at Amazon Logistics, Humphrey H. Chen has assisted with the launch of several Amazon delivery stations in the Philly Metro and South Jersey region. His involvement in these projects has contributed to the expansion and efficiency of Amazon's delivery network in these areas.