Jacob Layton
About Jacob Layton
Jacob Layton serves as the OTR/RTS Area Manager at Amazon Logistics in Phoenix, Arizona, where he has worked since 2020. He holds a Bachelor's degree in Management and Human Resources and has extensive experience in logistics operations and customer support.
Work at Amazon Logistics
Jacob Layton has been serving as the OTR/RTS Area Manager at Amazon Logistics since 2020. He is based in Phoenix, Arizona, where he oversees logistics operations within the Over-The-Road (OTR) and Road to Store (RTS) sectors. His role involves managing the efficiency and effectiveness of logistics processes, ensuring timely deliveries and operational excellence.
Education and Expertise
Jacob Layton holds a Bachelor's degree in Management and Human Resources, which enhances his leadership capabilities in logistics. He also studied Human Resources Management and General Management at Indiana University of Pennsylvania, where he earned his degree from 2016 to 2018. Additionally, he completed an Associate's degree in Business, Management, Marketing, and Related Support Services at the Community College of Allegheny County.
Background
Jacob Layton's career includes various roles in logistics and customer support. Before his current position at Amazon Logistics, he worked as an Area Manager II at Amazon in North Haven, Connecticut, for five months in 2020. He also held the position of Area Manager at Amazon from 2019 to 2020 in New Haven, Connecticut. Prior to his tenure at Amazon, he worked as a Consumer Support Associate at PNC in Pittsburgh, Pennsylvania, from 2016 to 2019.
Previous Employment Experience
Before entering the logistics field, Jacob Layton worked at AMERICAN EAGLE OUTFITTERS INC. as a Stock Lead and Sales Associate from 2014 to 2018. This role provided him with foundational skills in customer service and retail management. His diverse work experience has equipped him with strong skills in customer satisfaction and cashiering, which complement his management responsibilities.