Jenny Copley Farnell
About Jenny Copley Farnell
Jenny Copley Farnell is a Regional DSP Manager at Amazon Logistics with extensive experience in the healthcare sector, particularly in retail and pharmacy operations. She has held various managerial roles at Well Pharmacy and Tesco PLC, demonstrating skills in service delivery, business planning, and people development.
Current Role at Amazon Logistics
Jenny Copley Farnell serves as the Regional DSP Manager at Amazon Logistics, a position she has held since 2021. In this role, she oversees the delivery service provider operations, focusing on optimizing logistics processes and enhancing service delivery. Her responsibilities include ensuring high standards of customer satisfaction and operational excellence within the region.
Previous Experience in Pharmacy Operations
Prior to her current role, Farnell worked extensively in the pharmacy sector. She held the position of Regional Development Manager at Well Pharmacy from 2014 to 2018, where she managed operations in Leeds and Harrogate. Additionally, she served as Central Operations Manager at Well Pharmacy in both York and Manchester from 2014 to 2019, contributing to the efficiency of pharmacy operations.
Education and Qualifications
Farnell studied at the University of East Anglia from 2003 to 2007, where she earned a Master of Pharmacy (MPharm) degree. Prior to that, she attended St Peter's School in York from 1993 to 2003, completing her secondary education. Her academic background in pharmacy has provided her with a solid foundation for her career in healthcare and retail operations.
Skills and Expertise
Jenny Copley Farnell possesses a range of skills relevant to her roles in both logistics and pharmacy operations. She is skilled in service delivery, ensuring high standards of customer satisfaction. Her expertise extends to business planning, budget management, and people development, where she focuses on coaching to enhance team performance and operational success.
Career History at Tesco PLC
Before joining Well Pharmacy, Farnell worked at Tesco PLC as a Regional Pharmacy Manager from 2007 to 2014. In this role, she was responsible for managing pharmacy operations, contributing to the overall success of the pharmacy department within the retail environment.