Joe Scardina
About Joe Scardina
Joe Scardina is a Sortation Associate at Amazon Logistics in Smyrna, Georgia, where he has worked since 2021. He has a diverse background in technical writing, content specialization, and customer communication, along with ongoing studies in Library and Information Science and Technical and Scientific Communication.
Work at Amazon Logistics
Joe Scardina has been employed at Amazon Logistics as a Sortation Associate since 2021. He works in Smyrna, Georgia, where he has contributed to the sorting and processing of packages for delivery. His role involves ensuring efficient operations within the logistics framework, which is crucial for maintaining Amazon's delivery timelines.
Previous Employment Experience
Before joining Amazon, Joe Scardina worked at Cobb County Government as a Truck Driver and Tester from 2020 to 2021. His responsibilities included operating vehicles and performing testing duties. Prior to that, he spent eight years at Worldspan, where he held the position of Technical Writer from 1999 to 2007, focusing on creating technical documentation.
Education and Expertise
Joe Scardina is currently pursuing studies in Library and Information Science at Middle Tennessee State University (MTSU) since 2020. He is also studying Technical and Scientific Communication at Tennessee Technological University, where he is working towards a Bachelor of Science degree. His educational background supports his professional roles in documentation and communication.
Skills in Documentation and Communication
Throughout his career, Joe Scardina has developed skills in building presentations for both virtual and onsite meetings. He listens to customer requirements and effectively communicates these needs to technical staff. His experience includes transitioning knowledge through online documentation and training sessions, as well as consulting teams on collaboration technology.
Long-term Experience at Travelport
Joe Scardina worked at Travelport for a total of ten years, holding various positions including Content Specialist, Technical Writer, and SharePoint Administrator. His roles involved documenting best practices, processes, and governance, as well as providing structure and direction through templates. This extensive experience has equipped him with a strong foundation in technical communication.