Katherine Benitez Ocampo
About Katherine Benitez Ocampo
Katherine Benitez Ocampo is a Learning Coordinator at Amazon Logistics with extensive experience in logistics and supply chain management. She has held various roles in customs compliance and international trade, and holds a Master's degree in Industrial Engineering.
Current Role at Amazon Logistics
Katherine Benitez Ocampo has been serving as a Learning Coordinator at Amazon Logistics since 2020. In this role, she coordinates tools, knowledge, and resources for associates, aiming to enhance customer service quality. Her responsibilities include developing training programs and ensuring that employees are equipped with the necessary skills to meet operational demands. Katherine's leadership skills and customer-service focus are essential to her effectiveness in this position.
Previous Experience in Customs Compliance
Katherine has extensive experience in customs compliance and international trade. She worked at JGB S.A. as a Customs Compliance and International Trade Specialist from 2006 to 2008. Following this, she held several roles at ALIMENTOS YUPI S.A., including Customs Compliance Coordinator and Customs Compliance and Trade Director from 2008 to 2012. Her background in these positions provided her with over a decade of expertise in import and export compliance.
Education and Qualifications
Katherine holds a Master's degree in Industrial Engineering, which supports her extensive experience in logistics and supply chain management. She studied at Universidad ICESI, where she earned degrees in Business/Managerial Economics and Logistics, Materials, and Supply Chain Management. Additionally, she completed a certification as a Certified Customs Specialist at the Canadian Society of Customs Brokers from 2019 to 2020.
Career Progression in Logistics
Katherine's career in logistics includes various roles at Amazon Logistics, where she worked as a FC Shipping Associate, Seasonal Trainer, and Learning Trainer before becoming a Learning Coordinator. She also served as Director of Logistics at Imbera from 2015 to 2017. Her diverse roles have contributed to her comprehensive understanding of logistics operations and process improvement.
Skills and Expertise
Katherine possesses strong problem-solving and analytical skills, which are crucial for her roles in logistics and supply chain management. Her experience spans over ten years, focusing on process improvement and management expertise. These skills enable her to effectively coordinate training and resources at Amazon Logistics, ensuring high standards in customer service and operational efficiency.