Katie Chapman
About Katie Chapman
Katie Chapman is a Human Resources Assistant at Amazon Logistics, with a strong background in business development and sales in the academic book industry. She has held various managerial roles at Blackwell's Bookshops and has completed multiple qualifications in human resources and leadership.
Current Role at Amazon Logistics
Katie Chapman currently serves as a Human Resources Assistant at Amazon Logistics, a position she has held since 2021. In this role, she is involved in various human resources processes, contributing to the integration of technology within these processes. Her work focuses on enhancing operational efficiency and supporting employee engagement initiatives.
Previous Experience at Blackwell's Bookshops
Katie Chapman has extensive experience at Blackwell's Bookshops, where she held multiple roles over several years. She worked as a Retail Store Manager from 2010 to 2016, overseeing operations in Sheffield and Nottingham. She then served as Cluster Manager from 2016 to 2018, managing multiple locations in Nottingham and Lincoln. Most recently, she was the Academic Business Manager from 2018 to 2021, focusing on business development and sales within the academic book industry.
Education and Professional Development
Katie Chapman has pursued various educational opportunities to enhance her skills in human resources and management. She studied Human Resources Management at ICS Learn, achieving a Level 5 Diploma from 2020 to 2021. Additionally, she completed CPD Certificates in Understanding Equality & Diversity and Understanding Leadership through The Skills Network in 2020. She also studied Theatre Literature, History, and Criticism at Northumbria University from 2002 to 2004.
Background in Retail and Customer Service
Katie Chapman has a strong background in retail and customer service, having worked at Waterstones as a Bookseller from 2005 to 2007. Her roles at Blackwell's Bookshops involved building customer relationships and enhancing customer service strategies, demonstrating her commitment to delivering results and improving customer experiences.
Professional Membership and Commitment
Katie Chapman is a member of the Chartered Institute of Personnel and Development (CIPD), which reflects her commitment to ongoing professional development in human resources. This membership supports her expertise in people management and reinforces her dedication to best practices in the field.