Kerry Anne Lawlor
About Kerry Anne Lawlor
Kerry Anne Lawlor serves as the Country Director for Amazon Logistics in the UK, a position she has held since 2020. With a background in service delivery and engineering, she previously worked at Openreach and Amazon, overseeing large teams and ensuring high-quality customer service.
Current Role at Amazon Logistics
Kerry Anne Lawlor serves as the Country Director UK at Amazon Logistics since 2020. In this role, she oversees logistics operations across the UK, focusing on enhancing service delivery and operational efficiency. Her leadership is pivotal in managing the complexities of logistics in a fast-paced environment, ensuring that Amazon meets customer expectations effectively.
Previous Experience at Openreach
Before joining Amazon, Kerry Anne Lawlor worked at Openreach as the Director for UK South, Service Delivery from 2009 to 2017. During her eight-year tenure, she was responsible for maintaining high-quality customer service through effective engineering practices. She managed service delivery operations across a wide geographical area, from Norwich to London to Truro.
Experience at Amazon
Kerry Anne Lawlor held the position of Regional Director at Amazon from 2017 to 2020. In this capacity, she was responsible for overseeing various operational aspects within the organization. Her experience at Amazon laid the groundwork for her current role as Country Director, where she continues to drive operational excellence.
Educational Background
Kerry Anne Lawlor studied at Queen's University Belfast, where she earned a Master of Business Administration (MBA) in Business Administration and Management from 2010 to 2012. Additionally, she obtained a Master of Engineering (MEng) in Electrical and Electronics Engineering from the same institution, completing her studies from 1998 to 2003. This educational foundation supports her expertise in management and engineering.
Leadership and Team Management
In her current position, Kerry Anne Lawlor oversees a team of 7,000 in the UK South field organization. Her focus is on delivering voice and broadband services, ensuring that her team operates efficiently to meet organizational goals. Her leadership experience is instrumental in driving performance and service quality within her teams.