Kyle Bowen
About Kyle Bowen
Kyle Bowen is an AMXL Associate at Amazon Logistics in Portland, Oregon, with a background in cyber security and technical support. He has experience in various roles across multiple companies, including technical writing and customer advocacy.
Current Role at Amazon Logistics
Kyle Bowen currently serves as an AMXL Associate at Amazon Logistics, a position he has held since 2020. He is based in the Portland, Oregon Metropolitan Area. In this role, he is responsible for managing and facilitating the delivery of large items, ensuring that customer orders are fulfilled efficiently.
Previous Experience at Amazon Logistics
Before his current position, Kyle worked as a Delivery Associate at Amazon Logistics for one month in 2020 in the Las Vegas Metropolitan Area. This role provided him with foundational experience in logistics and delivery operations.
Technical Support and Operations Experience
Kyle has extensive experience in technical support and operations. He worked at Inflow Communications as a Technical Support Analyst since 2020, providing support for UCaaS platforms. He previously held various positions at DTiQ, including Lead Technical Support Specialist and Agent Development and Technical Operations Specialist, where he contributed to technical operations and customer support.
Educational Background in Informatics
Kyle Bowen studied Informatics at the University of Nevada, Las Vegas, where he earned a Bachelor of Science (B.S.) degree from 2009 to 2015. His education provided him with a strong foundation in technology and its applications, which he has applied throughout his career.
Skills in Technical Writing and Customer Advocacy
Kyle possesses a talent for translating complex technical concepts into understandable terms for diverse audiences. He engages in technical writing for the Salesforce knowledge base and advocates for customers through various roles in product management, project management, and technical support.