Leah Hillard

Leah Hillard

Operational Change Manager @ Amazon Logistics

About Leah Hillard

Leah Hillard is an Operational Change Manager at Amazon Logistics with over 20 years of experience in the FMCG food manufacturing sector. She specializes in Total Productive Maintenance and continuous improvement, holding a Black Belt in Lean Six Sigma.

Work at Amazon Logistics

Leah Hillard has been serving as an Operational Change Manager at Amazon Logistics since 2021. In this role, she focuses on implementing operational changes to enhance efficiency and productivity within the organization. Prior to her current position, she briefly worked as a Change Manager at Amazon Logistics for one month in 2021. Her experience at Amazon Logistics reflects her commitment to driving improvements in logistics operations.

Education and Expertise

Leah Hillard studied at Gloscat Cheltenham, where she achieved a BTEC NQF Level 5 professional qualification in management studies. Additionally, she completed her GCSE studies at Severn Vale from 1991 to 1996. Her educational background supports her extensive experience in operational management and continuous improvement methodologies.

Background in FMCG Food Manufacturing

Leah Hillard has over 20 years of experience in the fast-moving consumer goods (FMCG) food manufacturing sector. She specializes in Total Productive Maintenance (TPM) and continuous improvement, which are critical for optimizing manufacturing processes. Her background includes significant roles at Dairy Crest and Unilever, where she developed her expertise in production management.

Professional Experience at Dairy Crest and Unilever

Before joining Amazon Logistics, Leah Hillard worked at Dairy Crest as a Team Shift Manager from 2003 to 2021, accumulating 18 years of experience in that role. Earlier in her career, she was employed at Unilever as a Production Technician from 1998 to 2001. These positions contributed to her strong foundation in manufacturing operations and team management.

Certifications and Methodologies

Leah Hillard holds a Black Belt in Lean Six Sigma, which signifies her advanced expertise in process improvement methodologies. This certification demonstrates her capability to lead projects aimed at enhancing operational efficiency and reducing waste, aligning with her focus on continuous improvement in her professional roles.

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