Lebogang M.
About Lebogang M.
Lebogang M. is a Customer Service Agent with extensive experience in telesales and insurance consulting. He holds a Bachelor's degree in Marketing from Boston City Campus and has worked for several companies, including Amazon Logistics and Discovery Limited.
Work at Amazon Logistics
Currently, Lebogang M. serves as a Customer Service Agent at Amazon Logistics. He has been in this role since 2021, contributing to customer support operations in South Africa. His responsibilities include addressing customer inquiries and ensuring a high level of service delivery.
Education and Expertise
Lebogang M. has a diverse educational background. He achieved a Bachelor's degree in Marketing/Marketing Management from Boston City Campus, studying from 2013 to 2018. Prior to this, he completed a Diploma in Business Administration, Management, and Operations at MacMaine College in 2004. Additionally, he holds a Certificate in Customer Service Support/Call Center/Teleservice Operation from Havatech, completed in 2006.
Professional Experience
Lebogang M. has extensive experience in customer service and sales roles. He worked as a Telesales Consultant at various companies, including Discovery Connections, Clientele Limited, and Blue Mercury Financial Services. His tenure at Santam Insurance as an Insurance Consultant lasted from 2019 to 2021. He also served as an Underwriter at Bsure Insurance Brokers for 7 months in 2018.
Achievements
Lebogang M. received a Services SETA Internship work experience certificate from the Bursary Institute of South Africa in 2011. He was recognized as Student of the Year at MacMaine College in 2004, highlighting his commitment to academic excellence during his studies.
Background
Lebogang M. completed his Matric at Amogelang Secondary School in 2003. He served as SRC Chairman at Macmaine College in 2004, demonstrating leadership skills early in his academic career. His work experience spans various roles in customer service and sales across multiple organizations in South Africa.