Leigh Anne Cousins
About Leigh Anne Cousins
Leigh Anne Cousins is a Drive Training Coordinator at Amazon Logistics, where she has worked since 2018. She previously served as a Retail Manager at Frozen Value Limited and as an Operations Supervisor at Amazon, contributing to training programs that enhance operational efficiency and customer service.
Current Role at Amazon Logistics
Leigh Anne Cousins serves as the Drive Training Coordinator at Amazon Logistics, a position she has held since 2018. In this role, she has been responsible for developing and implementing training programs specifically designed for drivers. Her efforts have contributed to enhancing operational efficiency within the organization through targeted training initiatives.
Previous Experience at Amazon
Prior to her current role, Leigh Anne Cousins worked at Amazon as an Operations Supervisor from 2016 to 2018 in Sheffield, England. In this capacity, she gained valuable experience in logistics operations, which has informed her current focus on driver training and operational efficiency.
Experience at Frozen Value Limited
Leigh Anne Cousins worked as a Retail Manager at Frozen Value Limited from 2010 to 2016 for six years in Sheffield, England. This role provided her with insights into retail management and customer service, which she has applied in her subsequent positions in logistics.
Education and Training Background
Leigh Anne Cousins studied Business and Management at GP Strategies Training, achieving an NVQ from 2013 to 2014. She also attended Penistone Grammar School, where she completed her GCSEs in subjects including Geography, Design and Technology, English, Science, History, and Mathematics from 2004 to 2008. Additionally, she studied Emergency First Aid at St. John's Ambulance and achieved a pass in 2019.
Focus on Customer Service Excellence
In her current role, Leigh Anne Cousins emphasizes customer service excellence. She ensures that logistics operations align with customer satisfaction goals, reflecting her commitment to improving the overall customer experience within Amazon Logistics.