Louise James
About Louise James
Louise James serves as an Operations Supervisor at Amazon Logistics, where she manages the processing of up to 115,000 parcels during night shifts. With a background in coaching and training at British Cycling, she oversees task allocation for sortation associates and implements strategies to enhance operational efficiency.
Work at Amazon Logistics
Louise James has been employed as an Operations Supervisor at Amazon Logistics since 2020. In this role, she is responsible for managing the processing of up to 115,000 parcels during a night shift. She oversees the third cycle of shipments, which involves processing between 15,000 and 32,000 parcels in a 3-hour period during peak shifts. Additionally, she manages task allocation for up to 125 sortation associates across three shifts, ensuring efficient operations.
Previous Experience at British Cycling
Louise James worked at British Cycling for a total of 11 years. From 2009 to 2018, she served as a Coach in the West Midlands, where she contributed to the development of cycling skills. Following this role, she worked as a Cycle Training Officer in Birmingham from 2018 to 2020. In her current capacity at British Cycling, she has been an Educator and Assessor since 2009, providing training and assessment in various locations.
Management Experience in Retail
Before her roles in cycling and logistics, Louise James gained management experience in retail. She worked as a Deputy Manager at GAP from 2005 to 2009 and at Matalan from 2001 to 2005. In these positions, she developed skills in team management and operational efficiency, which she later applied in her logistics career.
Training and Certifications
Louise James is fully trained as a Fire Marshal, Yard Marshal, and First Aider. She is also involved in training new associates at Amazon Logistics, providing coaching to improve their performance. Her educational background includes studying at Denbigh High School.
Operational Improvements and Strategies
In her current role at Amazon Logistics, Louise implemented break cover strategies during peak weeks, which resulted in an additional 7,000 parcels being processed without delays. She collaborates with higher management to ensure smooth warehouse operations, demonstrating her commitment to operational efficiency.