Mahesh Challagundla
About Mahesh Challagundla
Mahesh Challagundla is a Warehouse and Customer Service Operative currently employed at Amazon Logistics in London, England, and has extensive experience in customer service and operations management. He holds a Master's degree in Manufacturing Management from the University of Hertfordshire and has worked in various roles across different organizations, including Mitchells & Butlers PLC and Indian Railways.
Current Role at Amazon Logistics
Mahesh Challagundla has been employed at Amazon Logistics as a Warehouse and Customer Service Operative since 2021. In this role, he is responsible for investigating quality issues within the warehouse and supporting the management team in continuous improvement initiatives. He conducts stock counts and manages stock movement, ensuring proper rotation. His experience in customer service allows him to effectively communicate with customers regarding their product needs.
Experience at Mitchells & Butlers PLC
Since 2020, Mahesh has worked at Mitchells & Butlers PLC as Front Desk Staff in the London, England Metropolitan Area. His role involves direct interaction with customers, where he addresses inquiries and ensures a positive experience. This position has further developed his customer service skills and ability to handle various customer-related tasks.
Educational Background
Mahesh Challagundla studied at the University of Hertfordshire, where he earned a Master's degree in Manufacturing Management from 2020 to 2021. Prior to this, he completed his Bachelor's degree in Mechanical Engineering at Jawaharlal Nehru Technological University, achieving First Class honors from 2014 to 2018. He also attended Sri Chaitanya Junior College, where he studied Maths, Physics, and Chemistry, and achieved an Intermediate qualification from 2012 to 2014.
Previous Work Experience
Before his current roles, Mahesh worked at Conneqt Business Solutions as a Customer Care Executive for four months in 2018, where he communicated with customers about their product needs. He also completed a summer internship at Indian Railways in 2017, gaining practical experience in the Hyderabad Area, India. Additionally, he worked as a Sales Assistant at IKEA Group for three months in 2019, where he analyzed customer prints and specifications to determine optimal production methods.