Mariagrazia Pizzolato
About Mariagrazia Pizzolato
Mariagrazia Pizzolato is an Operations Supervisor at Amazon Logistics in Torino, Italy, with a background in customer service and team leadership at Teleperformance Portugal. She holds a Master's degree in Languages for Communication in International Enterprises and Organizations from Università degli Studi di Modena e Reggio Emilia.
Current Role at Amazon Logistics
Mariagrazia Pizzolato has served as an Operations Supervisor at Amazon Logistics since 2021. In this role, she is responsible for managing project scope and undertaking project analysis. She is involved in leading process design improvements and conducting system integration. Her position requires maintaining client correspondences and tracking project milestones, ensuring that operations run smoothly and efficiently.
Previous Experience at Teleperformance Portugal
Before joining Amazon Logistics, Mariagrazia Pizzolato worked at Teleperformance Portugal in various roles. She began as a Customer Service Representative in 2019 for three months. She then progressed to Team Leader for the Italian and French markets from 2019 to 2021, and served as First Line Manager for the French Market for eight months. Additionally, she worked as a corporate mentor for one month in 2019, contributing to team development and performance.
Educational Background
Mariagrazia Pizzolato holds a Master's degree in Languages for Communication in International Enterprises and Organizations from Università degli Studi di Modena e Reggio Emilia, which she completed from 2016 to 2019. She also studied Applied Interlinguistic Communication at Università degli Studi di Trieste, where she obtained a Laurea L from 2012 to 2016. Furthermore, she participated in the ERASMUS+ program at Université de Toulon in 2018, focusing on Applied Foreign Languages.
Work Experience in France and Belgium
In addition to her roles in Portugal, Mariagrazia Pizzolato has international work experience. She worked as a Receptionist at LES CONSULS DE LA MER in Montpellier, France, for two months in 2017. In 2015, she served as a Recreation Manager at Kasteel van Velm in Sint-Truiden, Belgium, for one month. These experiences contributed to her diverse skill set in customer service and operations management.