Mark Portnoi
About Mark Portnoi
Mark Portnoi is an Area Manager at Amazon Logistics, where he has worked since 2021. He has a diverse background in customer service and operations, with previous roles at AJW Group and TUI Travel PLC.
Current Role at Amazon Logistics
Mark Portnoi serves as an Area Manager at Amazon Logistics, a position he has held since 2021. In this role, he oversees operations and ensures efficient logistics management within his designated area. His responsibilities include optimizing processes, managing teams, and enhancing productivity to meet operational goals.
Previous Experience at AJW Group
Mark Portnoi has extensive experience at AJW Group, where he held multiple roles from 2013 to 2018. He began as a PBH Service Executive, then transitioned to an AOG Customer Service Executive for three years. He later advanced to Senior AOG Customer Service Executive for six months in 2018. Additionally, he completed a six-month secondment as a Paralegal in 2015.
Background in Travel Industry
Mark Portnoi worked in the travel industry at TUI Travel PLC from 2011 to 2013. He started as a Travel Advisor for eight months and then became a Holiday Specialist for ten months. These roles involved assisting customers with travel arrangements and providing support for holiday planning.
Education and Qualifications
Mark Portnoi studied at Southampton Solent University, where he focused on Studio Engineering and achieved a degree in Popular Music & Record Production from 2007 to 2010. He also attended Guildford College of Law, earning a Graduate Diploma in Law from 2010 to 2011. His foundational education includes attendance at Handcross Park School and Reigate Grammar School.
Operations Management Experience
Before his current role at Amazon, Mark Portnoi worked as an Operations Manager at AAR from 2018 to 2020. In this position, he was responsible for overseeing operational activities at the AAR Gatwick IOC, ensuring efficiency and effectiveness in service delivery.