Marlene Smith
About Marlene Smith
Marlene Smith is the Delivery Station Manager at Amazon Logistics, where she has worked since 2020 in the United Kingdom. She has a background in hospitality and operations management, with previous roles at Oliver & Bonacini Hospitality and Musgrave, and holds a Master's degree in Strategic Management.
Work at Amazon Logistics
Marlene Smith has been serving as the Delivery Station Manager at Amazon Logistics DRG2 since 2020. In this role, she oversees a team of over 200 individuals, including associates, facilities, and delivery service partners. Her responsibilities include managing daily operations and ensuring the efficient delivery of services. Smith has played a key role in enhancing operational efficiency by fostering collaboration among various stakeholders within the organization.
Previous Experience in Hospitality Management
Before joining Amazon Logistics, Marlene Smith worked at Oliver & Bonacini Hospitality, where she held the position of General Manager from 2017 to 2020. During her tenure, she was responsible for overseeing operations and improving service delivery. Additionally, she briefly served as Assistant General Manager at the same company in 2017. Her experience also includes a role as Operations Manager at Mercatto Restaurant Group for two months in 2017.
Education and Expertise
Marlene Smith holds a Master's degree in Strategic Management from Technological University Dublin, which she completed from 2012 to 2013. She also earned a Bachelor's degree in Retail and Services Management from Dublin Institute of Technology, studying from 2007 to 2012. Her academic background provides her with a strong foundation in both strategic management and retail services, complementing her practical leadership experience.
Experience in Online Operations
In 2020, Marlene Smith worked as an Online Operations Manager at Musgrave in Dublin, Ireland, for a period of four months. This role contributed to her diverse experience in operations management, particularly in the online retail sector. Her various roles have equipped her with a comprehensive understanding of operational processes across different industries.