Martina Ellis
About Martina Ellis
Martina Ellis is a Warehouse Associate currently employed at Amazon Logistics in the Raleigh-Durham area. She has extensive experience in customer service and technical support, having previously worked as a Video Tech Specialist and Customer Service Agent at TeleTech.
Current Role at Amazon Logistics
Martina Ellis has been employed as a Warehouse Associate at Amazon Logistics since 2019. She works in the Raleigh-Durham, North Carolina area, contributing to the efficient operation of the warehouse. Her role involves managing inventory, processing shipments, and ensuring that customer orders are fulfilled accurately and on time.
Experience at Kelly Services
Martina Ellis has been with Kelly Services since 2017, where she serves as a Tech Advisor. Her responsibilities include providing technical support and guidance to clients remotely. She has developed strong skills in customer satisfaction and customer experience during her tenure, which spans over seven years.
Previous Experience at TeleTech
Martina Ellis worked at TeleTech from 2015 to 2016 as a Video Tech Specialist for seven months. Following this role, she transitioned to a position as a Customer Service Agent from 2016 to 2017, where she worked from home for one year. These experiences contributed to her background in technical support within the telecommunications industry.
Educational Background
Martina Ellis studied at Alamance Community College from 2012 to 2015, focusing on Office Administration and Medical Office Administration. She furthered her education at the same institution, achieving qualifications in Medical Office and Office Administration from 2012 to 2020. Her educational background supports her roles in customer service and technical support.
Technical Skills and Expertise
Martina Ellis possesses expertise in Voice over IP (VoIP) technology, which is a critical skill in her roles within technical support and customer service. Her strong technical skills complement her experience in customer satisfaction, enhancing her ability to assist clients effectively.