Mary Moreau
About Mary Moreau
Mary Moreau serves as the Field Transportation Lead (Supervisor) at Amazon Logistics, where she oversees logistics operations and collaborates with leadership to enhance customer experience. She has a diverse background in transportation and logistics, with previous roles at Amazon and CENTRAL TOWING & RECOVERY INC, and holds multiple Associate of Arts degrees from Ohlone College.
Current Role at Amazon Logistics
Mary Moreau serves as the Field Transportation Lead (Supervisor) at Amazon Logistics, a position she has held since 2020. In this role, she is responsible for overseeing transportation operations and ensuring the accuracy and integrity of the trailer yard through daily audits. She operates a hostler truck to move trailers between the trailer yard and dock doors. Additionally, she assists in off-site yard operations and rotates through all duties required of Transportation Associates.
Previous Experience in Transportation and Logistics
Prior to her current role, Mary Moreau worked in various positions within the transportation and logistics sector. She was a Lead Dispatcher at CENTRAL TOWING & RECOVERY INC from 2011 to 2013. She also held roles at Amazon, including Learning Trainer from 2018 to 2019 and Yard Specialist from 2019 to 2020. Her responsibilities included auditing delivery and shipping documents and performing the duties of a Transportation Area Manager in the absence of a manager.
Educational Background
Mary Moreau studied at Ohlone College from 2013 to 2018, where she earned multiple Associate of Arts degrees. She focused on Communication, Human Development and Family Studies, and Liberal Arts with an emphasis on Communication. Her education provided her with a strong foundation in communication skills and human development, which are applicable in her current role in logistics.
Process Improvement Initiatives
In her current position at Amazon Logistics, Mary Moreau leads process improvement initiatives aimed at streamlining logistics operations. She collaborates with Fulfillment Center Leadership to conduct root cause analysis of problem areas related to quality and Customer Experience metrics. Her efforts contribute to enhancing operational efficiency and overall service quality.
Early Career in Customer Service
Mary Moreau began her career in customer service, working as a Cashier/Dairy Specialist at Food Maxx from 2007 to 2010. This experience helped her develop strong interpersonal skills and a customer-focused approach, which she has carried into her roles in transportation and logistics.