Michelle Erickson Jones
About Michelle Erickson Jones
Michelle Erickson Jones is a Station Operations Manager at Amazon Logistics, with a background in operations management and a strong focus on problem-solving in regulatory affairs. She has extensive experience in logistics, community advocacy, and strategic communications, having previously held positions at UPS and Amazon.com.
Work at Amazon Logistics
Michelle Erickson Jones has been serving as the Station Operations Manager at Amazon Logistics since 2020. In this role, she oversees the operations of the station, ensuring efficient logistics and transportation processes. Her responsibilities include managing staff, optimizing workflows, and implementing strategies to enhance operational performance. Her experience in logistics and operations management contributes to her effectiveness in this position.
Previous Experience at UPS
Prior to her current role, Michelle worked at UPS from 2007 to 2011, where she held two positions: Preload Dispatch Supervisor and Industrial Engineering Specialist. In these roles, she gained valuable experience in logistics operations and management. Her tenure at UPS provided her with a foundation in operational efficiency and team leadership.
Education and Expertise
Michelle Erickson Jones earned her Master of Business Administration (MBA) from Colorado Technical University, where she studied Operations Management and Mediation/Conflict Resolution from 2009 to 2011. She also holds a Bachelor of Arts in History from The College of Wooster, completed from 2002 to 2006. Her educational background equips her with a strong understanding of business operations and conflict resolution.
Change Management and Problem Solving Skills
Michelle has demonstrated expertise in change management, particularly in last mile logistics and operations. She focuses on solving complex issues related to regulatory affairs and business solutions, showcasing her strong problem-solving capabilities. Her experience in grassroots advocacy further highlights her ability to mobilize community support for various policies.
Kaizen Experience and Agricultural Engagement
Michelle has experience with Kaizen, a philosophy centered on continuous improvement in working practices and personal efficiency. Additionally, she is actively engaged in production agriculture, which indicates her hands-on experience in the agricultural sector. This combination of skills and experience enhances her effectiveness in logistics and operations management.