Michelle Smith
About Michelle Smith
Michelle Smith is a Human Resources Business Partner at Amazon Logistics, where she has implemented programs that significantly improved employee satisfaction and reduced turnover. She holds a Bachelor's degree in Psychology from Ashford University and a Master's degree in Human Resources Management from National University.
Work at Amazon Logistics
Michelle Smith currently serves as a Human Resources Business Partner at Amazon Logistics, a position she has held since 2021. In this role, she has implemented several initiatives aimed at improving employee engagement and satisfaction. Notably, she developed a comprehensive employee engagement program that resulted in a 20% increase in employee satisfaction scores. Additionally, she created a new onboarding process that reduced new hire turnover by 15% within the first year. Michelle also led a cross-functional team to revamp the performance management system, enhancing productivity by 10%. Her contributions have significantly impacted the HR landscape at Amazon Logistics.
Education and Expertise
Michelle Smith has a solid educational background in psychology and human resources management. She earned her Bachelor's degree in Psychology from Ashford University, where she studied from 2006 to 2009. Following this, she pursued a Master's degree in Human Resources Management with a specialization in Organizational Leadership at National University, completing her studies from 2014 to 2020. Additionally, she holds an Associate's degree in Social Sciences from Barstow Community College. This educational foundation supports her expertise in human resources and organizational development.
Background
Before joining Amazon Logistics, Michelle worked as a Human Resources Generalist at Tropicana Las Vegas from 2017 to 2020. During her time there, she gained valuable experience in various HR functions, which contributed to her professional development. Her background in human resources spans several years, allowing her to build a comprehensive skill set that she applies in her current role. Michelle's experience in both hospitality and logistics sectors provides her with a unique perspective on employee relations and management.
Achievements
Michelle Smith has achieved notable successes in her HR career, particularly at Amazon Logistics. She played a key role in the successful rollout of a company-wide HR software system, which streamlined HR processes and improved data accuracy. Furthermore, she conducted workshops on conflict resolution and employee relations management, which improved team dynamics and reduced workplace conflicts by 25%. These achievements reflect her commitment to enhancing workplace culture and operational efficiency.