Mohamed Youssef
About Mohamed Youssef
Mohamed Youssef is a Senior Process Improvement Manager at Amazon Logistics, currently based in Toronto, Ontario, Canada. He has extensive experience in logistics and operations management, having held various roles at Amazon and UPS across Canada and Japan.
Work at Amazon Logistics
Mohamed Youssef has held multiple positions at Amazon Logistics, demonstrating a progressive career within the organization. He served as Logistics Manager I in AMZL Canada from 2015 to 2018, where he was based in Toronto. He then transitioned to Japan, working as Launch Operations Manager III for six months in 2019 and later as Area Manager II from 2018 to 2019. His role as Senior Program Manager from 2020 to 2022 involved overseeing operations across Japan, Australia, and Singapore. Currently, he is a Senior Process Improvement Manager in Toronto, where he has been since 2022, managing a team of nearly 250 people.
Experience at UPS
Prior to his tenure at Amazon, Mohamed Youssef worked at UPS in various capacities. He began as an Operation Management Specialist from 2012 to 2013 and then advanced to the role of Operational Supervisor from 2013 to 2015 in Fredericton, New Brunswick. During his time at UPS, he was part of the team that launched the UPS Logistics hub in New Brunswick in 2012, contributing to the operational capabilities of the organization.
Education and Expertise
Mohamed Youssef pursued his education in logistics and business management. He studied at the University of New Brunswick, earning a Bachelor's degree in Business Administration and Management from 2009 to 2012. He furthered his expertise at the Canadian Institute of Traffic and Transportation, focusing on Logistics, Materials, and Supply Chain Management, where he became a CCLP Candidate from 2015 to 2017. His educational background supports his roles in process improvement and logistics management.
Achievements in Logistics Management
Throughout his career, Mohamed Youssef has made significant contributions to logistics management. He played a key role in launching the first Amazon Logistics building in Tokyo, Japan. Additionally, he contributed to writing the Standard Work Benchmark for Amazon Logistics Worldwide in Seattle in 2018. His efforts have supported delivery station teams in major cities such as Boston, Chicago, Dallas, and Vancouver, enhancing operational efficiency across the network.
Previous Roles and Responsibilities
Before entering the logistics field, Mohamed Youssef worked as a Fitness Advisor at GoodLife Fitness in 2012 and in Sales and Marketing at Fido Solutions from 2011 to 2012. These roles provided him with foundational skills in customer service and team collaboration, which he has applied throughout his logistics career.