Nana Yaw Kwaa
About Nana Yaw Kwaa
Nana Yaw Kwaa is an Area Operations Manager at Amazon Logistics in London, with over 11 years of management experience in the retail sector. He has previously held managerial positions at Sainsbury's and Lidl GB, and is known for his leadership style that emphasizes coaching, team development, and customer satisfaction.
Current Role at Amazon Logistics
Nana Yaw Kwaa has been serving as an Area Operations Manager at Amazon Logistics since 2020. In this role, he oversees operations in London, focusing on optimizing processes and ensuring efficient logistics management. His responsibilities include managing teams, improving operational performance, and ensuring that customer satisfaction remains a top priority.
Previous Experience in Retail Management
Prior to his current position, Nana Yaw Kwaa held multiple roles in retail management. He worked at Sainsbury's as a Store Manager in various locations, including Knightsbridge, Fulham Road, and Victoria Station, from 2014 to 2016. He also served as a Store Manager at Lidl GB from 2016 to 2020, managing stores in Clapham Junction and Mitcham. His extensive experience in retail management spans over six years.
Technical Background at London School of Hygiene & Tropical Medicine
Nana Yaw Kwaa began his career in the technical field as an IT Helpdesk Technician at the London School of Hygiene & Tropical Medicine. He worked in this role for one year, from 2009 to 2010, where he provided technical support and assistance, contributing to the smooth operation of IT services.
Educational Background at King's College London
Nana Yaw Kwaa earned a Bachelor of Science degree from King's College London, studying from 2005 to 2009. His education provided him with a solid foundation that has supported his career in management and operations.
Leadership and Management Style
Nana Yaw Kwaa is known for his leadership style that emphasizes coaching and team development. He has over 11 years of management experience, demonstrating adaptability and a strong focus on exceeding key performance indicators. He is passionate about creating a work environment that motivates colleagues and prioritizes customer satisfaction.