Noel Rey Ruben
About Noel Rey Ruben
Noel Rey Ruben is a Customer Service Specialist with extensive experience in the BPO industry, particularly in operations, management, and talent acquisition. He has held various roles at Sykes Asia Inc. and currently works at Amazon Logistics, supporting Google devices and Chromecast.
Work at Amazon Logistics
Noel Rey Ruben has been employed at Amazon Logistics as a Customer Service Specialist since 2018. In this role, he manages customer inquiries and supports operations related to Amazon's logistics services. He has contributed to the management of Wave 1 teams that support Google devices and Chromecast as part of Project G, showcasing his ability to handle complex customer service scenarios.
Experience at Sykes Asia Inc.
Noel Rey Ruben has extensive experience at Sykes Asia Inc., where he held multiple positions from 2008 to 2017. He served as a Training Officer in Organizational Development from 2008 to 2010, followed by a role as HR Officer for Talent Acquisition from 2010 to 2014. He then transitioned to Technical Team Lead for a brief period in 2014 and again in 2015. His final position at Sykes was as Team Lead from 2015 to 2017, all based in Cebu City.
Education and Expertise
Noel Rey Ruben earned a Bachelor's degree in Mass Communication from the University of San Jose-Recoletos, where he studied from 1988 to 1992. His educational background provides a foundation for his extensive experience in the BPO industry, particularly in areas such as Operations and Management, Talent Acquisition and Sourcing, Training and Development, and Marketing.
Background
Noel Rey Ruben has built a career in the BPO industry, primarily focused on customer service and team management. His roles have spanned various functions, including technical leadership and human resources, allowing him to develop a comprehensive skill set that supports his current position at Amazon Logistics.