Pradeep Balaji I K, MBA
About Pradeep Balaji I K, MBA
Pradeep Balaji I K is an Area Manager II in Operations at Amazon Logistics, with a Master's degree in Business Administration from SRM University. He has a proven track record of improving operational efficiency and productivity, including significant enhancements in bag fill rates and stow rates.
Work at Amazon Logistics
Pradeep Balaji I K currently serves as Area Manager - II, Operations at Amazon Logistics in Canada, a position he has held since 2021. He previously worked as Area Manager - I, Operations at the same company from 2020 to 2021. In his role, he has contributed to significant improvements in operational metrics, including a 15.95% enhancement in bag fill rate and an increase in station productivity per hour from 44 to 56. He played a key role in the launch of the Smart Stow and GO Cart at the DON9 facility and implemented monthly performance competitions to motivate associates.
Education and Expertise
Pradeep Balaji I K holds a Master's degree in Business Administration, Management, and Operations from SRM University, where he studied from 2013 to 2015. He also earned a Bachelor's degree in Biotechnology from Anna University, attending from 2007 to 2011. His educational background includes foundational studies in Maths, Physics, Chemistry, and Biology at SRM Nightingale Matriculation Higher Secondary School, where he completed both his 10th grade and +2 education.
Background
Before joining Amazon, Pradeep worked as Deputy Manager at Khazana Jewellery Pvt. Ltd. in Chennai, India, from 2015 to 2018. He transitioned to the logistics sector as a Warehouse Associate at Amazon from 2018 to 2019 in Milton, Ontario, Canada. His career at Amazon has progressed rapidly, reflecting his operational expertise and leadership capabilities.
Achievements
Pradeep Balaji I K has achieved notable operational improvements during his tenure at Amazon. He increased average stow rates from 280 to 340 through effective coaching and feedback. He was part of the team that achieved the longest 100% On-Time Delivery stretch for over 25 days as Sort Manager. Additionally, he contributed to maintaining a zero ageing rate by collaborating with Shift Assistants and the RTS team.