Ryan O'connor
About Ryan O'connor
Ryan O'Connor is an Operations Manager at Amazon Logistics, with a diverse background in operations and management across various industries, including the military and hospitality. He has a Bachelor of Science in Political Science and Government from the Illinois Institute of Technology.
Current Role at Amazon Logistics
Ryan O'Connor has served as Operations Manager at Amazon Logistics since 2020. He is based in Salem, Massachusetts, where he oversees various operational functions. His responsibilities include managing the training regimen for delivery drivers at a new delivery station, ensuring efficiency and compliance with operational standards. O'Connor has also played a key role in launching a new delivery station, where he was responsible for onboarding and training 12 front line managers.
Previous Experience at Polaris Industries
Prior to his current role, Ryan O'Connor worked at Polaris Industries in various capacities. He served as Production Supervisor in Paint from 2014 to 2015 in Spirit Lake, Iowa, and continued in the same role from 2015 to 2018 in Spearfish, South Dakota. In 2018, he transitioned to a Production Supervisor position, where he worked until 2020. His experience at Polaris Industries contributed to his operational management skills.
Military Background in the US Navy
Ryan O'Connor served as a Surface Warfare Officer in the US Navy from 2010 to 2014. His service took place in Virginia Beach, Virginia, where he gained valuable leadership and operational experience. This background has likely influenced his approach to management and operations in his subsequent civilian roles.
Education and Academic Background
Ryan O'Connor studied at the Illinois Institute of Technology, where he earned a Bachelor of Science (BS) degree in Political Science and Government from 2006 to 2010. This educational background provided him with a foundation in analytical thinking and governance, which may inform his decision-making in operational roles.
Achievements in Operational Efficiency
In his role at Amazon Logistics, Ryan O'Connor has implemented several initiatives to enhance operational efficiency. He instituted a Department of Transportation (DOT) qualification process for a sister delivery station, resulting in 257 individuals qualified to drive DOT vehicles during the busy Christmas delivery window. Additionally, he created and maintained internal department quality tools that led to 25 consecutive days of zero defects on the road, demonstrating a commitment to quality and safety in operations.