Sara Du Bois
About Sara Du Bois
Sara Du Bois serves as a Field Quality Assurance professional at Amazon Logistics in Toledo, Ohio, where she has worked since 2020. She has a background in compliance and customer service roles at Envoy Air and Piedmont Airlines.
Work at Amazon Logistics
Sara Du Bois has been employed at Amazon Logistics since 2020, serving as a Field Quality Assurance professional. In this role, she operates within the Toledo, Ohio Metropolitan Area, where she focuses on enhancing delivery processes. Her responsibilities include collaborating with property managers and businesses to improve operational efficiency. She has played a key role in integrating local delivery data into Amazon's logistics network, ensuring that backend systems are updated to reflect current practices.
Previous Experience at Envoy Air
Prior to her tenure at Amazon, Sara Du Bois worked at Envoy Air in various capacities. She served as a Compliance Coordinator from 2018 to 2019, where she was responsible for ensuring adherence to regulatory standards. Additionally, she held the position of Ground Security Coordinator from 2015 to 2019, focusing on security measures at the airport. Her experience also includes working as a Customer Service Agent and a Complaint Resolutions Official during her five years at Envoy Air, where she developed skills in customer relations and conflict resolution.
Role at Piedmont Airlines
Sara Du Bois briefly worked at Piedmont Airlines as a Customer Service Manager from 2019 to 2020. In this role, she was responsible for overseeing customer service operations and ensuring a positive experience for passengers. Her time at Piedmont Airlines contributed to her overall expertise in the aviation and logistics sectors.
Background in Customer Service
Sara Du Bois has a strong background in customer service, having worked as a Customer Service Agent at Envoy Air for five years. This role involved direct interaction with customers, addressing inquiries, and resolving issues. Her experience in customer service has been foundational in her subsequent roles, enhancing her ability to manage quality assurance and compliance effectively.