Sarah Sorano
About Sarah Sorano
Sarah Sorano is a Team Lead Operations at Amazon Logistics in Ancona, Italy, with a background in hospitality management at various Hilton properties. She has experience in operations, guest relations, and food and beverage management, and holds degrees in Tourism and Political Science and Cultural Tourism.
Current Role at Amazon Logistics
Sarah Sorano serves as Team Lead Operations at Amazon Logistics, a position she has held since 2021 in Ancona, Marches, Italy. In this role, she is responsible for adjusting labor allocation throughout shifts to align with operational plans and forecasts. She engages with support functions and other departments to address common issues in key performance areas, including process area readiness and health and safety. Additionally, she played a key role in launching the new Amazon site in Ancona, focusing on establishing a safe working environment.
Previous Experience in Hospitality Management
Prior to her current position, Sarah Sorano accumulated extensive experience in the hospitality industry, primarily with Hilton. She worked as a Front Office Manager at Hilton London Hyde Park from 2018 to 2019. Before that, she held various roles at Hilton, including Front Office Receptionist and Front Office Supervisor at Hilton London Kensington and Hilton London Hyde Park, respectively. She also served as Guest Relations Manager at The Waldorf Hilton in London and as Assistant F&B Operations Manager at Reichshof Hamburg, contributing to her comprehensive understanding of hotel operations.
Educational Background in Tourism and Political Science
Sarah Sorano has a solid educational foundation in tourism and political science. She studied at Universidad de A Coruna, where she focused on Tourism. Additionally, she attended Università degli Studi di Teramo, where she earned a Bachelor's degree in Political Science and Cultural Tourism. This academic background supports her professional roles in both hospitality and logistics.
Skills in Operations Management
In her professional roles, Sarah Sorano has developed strong skills in operations management. She is adept at adjusting labor allocations to meet operational goals and forecasts. Her experience in engaging with various departments to resolve issues in performance areas demonstrates her capability in fostering collaboration and efficiency. These skills have been essential in her transition from hospitality to logistics.