Shiladitya Das
About Shiladitya Das
Shiladitya Das is a Channel Team Lead at Amazon Logistics, where he has worked since 2020. He has a background in business administration and management, with previous roles in franchise development and operations.
Current Role at Amazon Logistics
Shiladitya Das serves as a Channel Team Lead (Level 4) at Amazon Logistics since 2020. In this role, he is responsible for managing a network of over 100 Kirana store accounts across South Bengal, including regions such as Durgapur, Asansol, and Purulia. He conducts audits of delivery stations, focusing on operational metrics, hygiene, and safety in accordance with standard operating procedures (SOPs) and key performance indicators (KPIs). Additionally, he acts as a Certified Specialty Trainer, coaching delivery associates on essential soft skills.
Previous Experience in Operations Management
Before joining Amazon Logistics, Shiladitya Das held various positions in operations management. He worked as an Area Operations Manager at Cafe Coffee Day from 2015 to 2016, overseeing operations in the Kolkata area. He also served as an Area Business Manager for Franchise Development & Operations at Paulsons Beauty & Fashion P Ltd from 2016 to 2017. His experience includes launching new delivery hubs and rolling out new products and processes, which contributed to his operational expertise.
Educational Background
Shiladitya Das pursued his education in business administration and management. He earned a Bachelor of Business Administration (BBA) from Maulana Abul Kalam Azad University of Technology, West Bengal, from 2010 to 2013. He also studied at the West Bengal University of Technology during the same period. Following his undergraduate studies, he obtained a Master's in Retail Management from the Indian Institute of Social Welfare and Business Management, completing the program from 2013 to 2015.
Internship Experience
Shiladitya Das gained valuable experience through internships early in his career. He worked as an intern at Decathlon Sports India for two months in 2014 and at Bestseller India for one month in the same year. These internships provided him with foundational knowledge in retail operations and management, which he later applied in his professional roles.
Skills and Competencies
Shiladitya Das possesses skills in launching new delivery hubs and implementing new products and processes. He effectively drives patch-level and zonal-level metrics to ensure that daily operational goals are met. His role as a liaison between Amazon and service partners highlights his ability to facilitate smooth last-mile connectivity, which is crucial for operational success in logistics.