Sonika Dogra
About Sonika Dogra
Sonika Dogra is an Area Operations Manager L5 and Boston Region Project Manager at Amazon Logistics, with a Master's degree in Zoology specializing in Cytogenetics. She has extensive experience in operations management, customer service, and strategic planning, supported by her educational background and various roles within Amazon and other organizations.
Current Role at Amazon Logistics
Sonika Dogra currently serves as an Area Operations Manager L5 and Boston Region Project Manager at Amazon Logistics. She has held this position since 2021, contributing to operational management and project oversight in the Boston region. Her role involves strategic planning and execution of logistics operations, ensuring efficiency and effectiveness in service delivery.
Previous Experience at Amazon Logistics
Prior to her current role, Sonika Dogra worked at Amazon Logistics in various capacities. She served as an Operations Lead from 2019 to 2020 in Bristol, Connecticut, and as an Area Operations Manager from 2020 to 2021. Additionally, she held positions as Assistant Manager in both the Logistics and Learning Departments in 2019 and worked in operations from 2017 to 2018. This diverse experience has equipped her with a comprehensive understanding of logistics operations.
Education and Expertise
Sonika Dogra holds a Master's degree in Zoology with a specialization in Cytogenetics from the University of Jammu, completed between 2005 and 2007. She also earned a Bachelor's degree in Biology/Biological Sciences from the same university from 2002 to 2005. Her educational background is complemented by expertise in strategic planning and public speaking, which are essential for her managerial roles.
Background in Customer Service
Sonika Dogra has a background in customer service, having worked as a Customer Relationship Management Manager and Purchase Officer at Adley Labs Ltd from 2007 to 2009. This experience supports her ability to manage operations effectively, as it enhances her understanding of customer needs and service delivery.
Technical Skills
Sonika Dogra possesses strong skills in Microsoft Excel and Microsoft Word. These technical skills enhance her operational management capabilities, enabling her to analyze data and create reports that support decision-making processes within her role at Amazon Logistics.