Sushil Guleria
About Sushil Guleria
Sushil Guleria is an Operations Manager II at Amazon Logistics with over six years of experience in the e-commerce sector. He has held various roles within the company, demonstrating a strong background in operations management and customer relationship management.
Current Role at Amazon Logistics
Sushil Guleria currently serves as Operations Manager II at Amazon Logistics, a position he has held since 2021 in Noida, Uttar Pradesh, India. In this role, he is responsible for overseeing operations and ensuring efficient processes within the logistics framework. His leadership is crucial for managing the day-to-day activities and optimizing operational performance at the facility.
Previous Experience at Amazon Logistics
Sushil Guleria has extensive experience at Amazon Logistics, having worked in various roles since 2013. He began as an Operations Supervisor in Chandigarh Area for 8 months, then progressed to Team Lead from 2014 to 2017 for three years. He later served as Channel Team Lead from 2017 to 2018 before becoming Operations Manager I from 2018 to 2021 in Punjab. His diverse roles have contributed to his comprehensive understanding of logistics operations.
Background in Electronics and Communications Engineering
Sushil Guleria studied Electronics and Communications Engineering at H.P.U Shimla, where he earned a Bachelor of Technology (B.Tech.) degree from 2007 to 2011. His educational background provides him with a strong foundation in information technology, which is beneficial in his operations management career, particularly in the e-commerce sector.
Experience in Customer Relationship Management
Sushil Guleria possesses strong skills in Customer Relationship Management (CRM) and English, which are essential for his roles in operations management. His ability to manage customer relationships effectively contributes to the overall success of logistics operations, ensuring customer satisfaction and operational efficiency.
Career at Chhotu.in
Before his tenure at Amazon Logistics, Sushil Guleria worked as a Senior Support Executive at Chhotu.in from 2012 to 2013. This role provided him with valuable experience in customer support and service, further enhancing his skills in managing customer interactions and support processes.