Taylor Mendoza
About Taylor Mendoza
Taylor Mendoza is an Area Manager at Amazon Logistics, where he leads teams to achieve customer satisfaction metrics. He holds a Bachelor of Science in Molecular Biology from Chapman University and has a background in customer service and leadership.
Work at Amazon Logistics
Taylor Mendoza serves as an Area Manager at Amazon Logistics, a position held since 2021. In this role, Taylor collaborates with peers to lead teams in achieving daily metric goals focused on customer satisfaction. Taylor oversees the 'Last Mile' of package delivery, prioritizing safety and a customer-first approach. This management role emphasizes the importance of data-backed strategies to enhance operational efficiency and customer experience.
Education and Expertise
Taylor Mendoza earned a Bachelor of Science degree in Molecular Biology from Chapman University, completing the program from 2016 to 2021. This academic background provides a strong foundation in analytical skills and scientific reasoning. Additionally, Taylor has developed expertise in customer service, leadership, data analysis, and sales logistics, which are essential for effective management in logistics and operations.
Background
Before joining Amazon Logistics, Taylor Mendoza held various positions at Chapman University. Taylor worked as a Guest Relations Coordinator and Assistant, where responsibilities included supervising a team to enhance customer service within the Department of Student Engagement. Taylor also contributed as a University Program Board Committee Member and served as a Chapman Grand Office Assistant, gaining valuable experience in customer relations and team leadership.
Previous Experience at Guayaki Sustainable Rainforest Products, Inc.
Taylor Mendoza worked as a Community Collaborator at Guayaki Sustainable Rainforest Products, Inc. from 2019 to 2021. In this role, Taylor focused on community engagement and collaboration, contributing to the company's mission of sustainability and environmental stewardship. This experience further developed Taylor's skills in teamwork and community relations.