Terry Hiatt
About Terry Hiatt
Terry Hiatt is an Area Manager: Operations II at Amazon Logistics, with a background in various roles within the company, including Field Transportation Specialist and Area Manager. He has implemented Lean Sigma Six processes, facilitated meetings for policy discussions, and developed training processes used nationwide.
Current Role at Amazon Logistics
Terry Hiatt serves as an Area Manager: Operations II at Amazon Logistics, a position held since 2022. In this role, Hiatt oversees operational processes and ensures efficiency within the logistics framework. Responsibilities include managing teams, implementing operational strategies, and maintaining compliance with safety and performance metrics.
Previous Experience at Amazon
Prior to the current role, Terry Hiatt worked in various positions at Amazon. From 2016 to 2018, Hiatt was a Warehouse Associate, followed by a role as a Field Transportation Specialist from 2018 to 2019 in Haslet, Texas. Hiatt then transitioned to Fleet Asset Specialist/Logistics Coordinator IV from 2019 to 2021, also in Haslet, before becoming an Area Manager at Amazon Logistics in Waco, Texas, from 2021 to 2022.
Education and Certifications
Terry Hiatt studied Emergency Medical Technology/Technician (EMT Paramedic) at Tarrant County College, achieving certification as an Emergency Medical Technician in 2004. Additionally, Hiatt attended the U.S. Army Chemical School, where a certification in Nuclear, Biological, and Chemical Weapons was obtained in 2000.
Process Improvement Initiatives
Hiatt implemented the Lean Sigma Six process to enhance job task efficiency for associates. This initiative aimed to streamline operations and reduce waste. Furthermore, Hiatt developed three training processes that are now utilized nationwide within Amazon, contributing to the overall effectiveness of the workforce.
Mentorship and Leadership
In the capacity of Area Manager, Terry Hiatt has actively mentored associates, leading to the advancement of seven individuals to tier 3 positions and four to L-4 positions. This mentorship reflects a commitment to developing talent within the organization and fostering career growth among team members.