Timo Pompe
About Timo Pompe
Timo Pompe is a Senior Customer Experience Manager at Amazon Logistics in Berlin, where he has worked since 2021. He holds a Bachelor of Science from Brandenburgische Technische Universität Cottbus and a Master of Arts from Hochschule für Angewandte Wissenschaften Hamburg, along with additional studies at จุฬาลงกรณ์มหาวิทยาลัย.
Work at Amazon Logistics
Timo Pompe has been employed at Amazon Logistics since 2021, serving as a Senior Customer Experience Manager. In this role, he focuses on enhancing customer satisfaction and streamlining operational processes. His position is based in Berlin, Deutschland, where he contributes to the company's commitment to providing a high-quality customer experience.
Education and Expertise
Timo Pompe holds a Bachelor of Science (BSc) degree from Brandenburgische Technische Universität Cottbus, which he completed from 2008 to 2012. He furthered his education by obtaining a Master of Arts (M.A.) from Hochschule für Angewandte Wissenschaften Hamburg (HAW Hamburg) between 2012 and 2015. Additionally, he studied at จุฬาลงกรณ์มหาวิทยาลัย for 11 months in 2013, expanding his academic and cultural knowledge.
Background
Timo Pompe has a diverse educational background, having studied in Germany and Thailand. His academic journey includes a solid foundation in science and arts, equipping him with a broad skill set applicable to customer experience management. His international study experience contributes to his understanding of global customer needs.
Professional Experience
Since joining Amazon Logistics in 2021, Timo Pompe has accumulated three years of experience in customer experience management. His role involves analyzing customer feedback, implementing improvements, and ensuring that customer interactions meet the company's standards. This experience positions him as a knowledgeable professional in the logistics and customer service sectors.