Troy Rakes
About Troy Rakes
Troy Rakes is a Warehouse Associate and Learning Ambassador at Amazon, where he has worked since 2021 in Jacksonville, Florida. He holds a certification in Information Technology from New Horizons Computer Learning Centers and has previous experience as a Security Advisor at ADT.
Work at Amazon Logistics
Troy Rakes has been employed at Amazon Logistics as a Warehouse Associate since 2021. In this role, he contributes to the efficient operation of the warehouse in Jacksonville, Florida. His responsibilities include managing inventory, ensuring the accuracy of shipments, and maintaining a safe working environment. Additionally, he serves as a Learning Ambassador, a position he has held for three years, where he supports the onboarding and training of new employees, enhancing their understanding of warehouse operations.
Education and Expertise
Troy Rakes studied Information Technology at New Horizons Computer Learning Centers - Englewood, where he achieved certification from 2020 to 2021. This program provided him with foundational knowledge and skills in IT, which he applies in his current role at Amazon. He also completed his high school education at Fletcher High School, earning a High School Diploma from 2008 to 2011.
Previous Work Experience
Before joining Amazon, Troy Rakes worked as a Security Advisor at ADT for eight months in 2020. In this position, he was responsible for advising clients on security solutions and ensuring their safety needs were met. He also briefly worked at New Horizons Computer Learning Centers as a computer trainer for two months in 2020, where he assisted in teaching IT concepts to students.
Location and Community Involvement
Troy Rakes is based in Jacksonville, Florida, United States. His work at Amazon Logistics places him in a key position within the local community, contributing to the logistics and supply chain operations that support the region. His role as a Learning Ambassador also indicates his commitment to fostering a collaborative work environment and supporting the growth of his colleagues.