Vivian C.
About Vivian C.
Vivian C. is a Reverse Logistics Warehouse Associate at Amazon Logistics in Mississauga, Ontario, where she has worked since 2019. She specializes in data entry for customer account crediting and refurbishing customer returns for resale.
Work at Amazon Logistics
Vivian C. has been employed at Amazon Logistics since 2019, serving as a Reverse Logistics Warehouse Associate. In this role, she is responsible for managing customer returns and overseeing the Warehouse Deals and Refurbishment Departments. Her tasks include refurbishing customer returns for resale and inspecting items to assess quality, identify missing components, and detect fraudulent returns. Vivian's proficiency in data entry is utilized for crediting customer accounts, ensuring accurate processing of returns.
Previous Experience at RadioShack
Before joining Amazon Logistics, Vivian C. worked at RadioShack from 1996 to 2001 as an Assistant Manager and Sales Associate. During her five years at RadioShack, she gained experience in retail management and customer service, contributing to the store's operational success and customer satisfaction.
Administrative Role at 401 Dixie Nissan
Vivian C. held the position of Administrative Assistant at 401 Dixie Nissan from 1993 to 1994. In this role, she supported administrative functions and contributed to the overall efficiency of the office. This experience provided her with foundational skills in office management and customer interaction.
Achievements at Amazon Logistics
At Amazon Logistics, Vivian C. has been recognized for her exceptional performance. She earned the title of 'Top Performer' for October 2019, highlighting her contributions to the team. Additionally, she was awarded the title of 'Fraud Buster' multiple times between September 2019 and January 2020 for her skill in identifying fraudulent returns, showcasing her attention to detail and commitment to operational integrity.
Education and Expertise
Vivian C. studied at Indec Secondary School, where she developed foundational skills that have supported her career in logistics and retail. Her expertise includes data entry, quality assessment of returns, and fraud detection, which are critical in her current role at Amazon Logistics.