Viviana A. Santiago
About Viviana A. Santiago
Viviana A. Santiago is an Area Manager II in Operations at Amazon Logistics in Daytona Beach, Florida, where she has worked since 2021. She holds a Bachelor of Science in Management Information Systems from Georgia Institute of Technology and has a background in mentoring and improving operational performance.
Work at Amazon Logistics
Viviana A. Santiago currently serves as Area Manager II in Operations at Amazon Logistics, a position she has held since 2021 in Daytona Beach, Florida. In this role, she has demonstrated her ability to improve shift performance by 5% through effective coaching of associates on quality and standard work expectations while maintaining a focus on safety. Prior to her current position, she worked as Area Manager I in Operations from 2020 to 2021, also in Daytona Beach.
Education and Expertise
Viviana A. Santiago earned a Bachelor of Science degree in Management Information Systems from the Georgia Institute of Technology - Scheller College of Business, completing her studies from 2016 to 2020. She also participated in the Summer Venture in Management Program at Harvard Business School in 2019, focusing on Business Administration and Management. Additionally, she completed the CORe program in Business Analytics through Harvard Business School Online in the same year.
Background
Viviana A. Santiago completed her high school education at Academia Maria Reina from 2010 to 2016. Her early involvement in various organizations, including the Georgia Tech Society of Hispanic Professional Engineers, reflects her commitment to professional development and community engagement. She held multiple roles within the organization, including Secretary and Performance Chair.
Mentorship and Leadership Roles
Throughout her career, Viviana A. Santiago has engaged in mentorship and leadership activities. She mentored a Pathways Operations Manager Intern during the summer of 2021 and provided guidance to two Operations Managers and three Area Managers during a Short Term Assignment at two Atlanta sites. Her leadership extends to her role in the Atlantic Coast Region, where she led efforts to donate over $11,500 through the Amazon Gives Grant.
Internship Experience
Viviana A. Santiago has gained valuable experience through various internships. She worked as a Supply Chain Management Intern at John Deere for three months in 2019 and as a Diversity Procurement Sourcing Analyst Intern at Cummins Inc. for three months in 2018. Additionally, she participated in the Janssen Summer Program at The Janssen Pharmaceutical Companies of Johnson & Johnson for one month in 2017.