William Duong
About William Duong
William Duong serves as a Field Quality Assurance professional at Amazon Logistics, focusing on Quality Assurance audits for Delivery Stations in the Bay Area since 2022. He has a background in Criminal Justice and has held various roles within Amazon, including Driver Trainer and Sortation Associate.
Work at Amazon Logistics
William Duong has been working at Amazon Logistics since November 3, 2020. He currently holds the position of Field Quality Assurance, a role he has occupied since 2022 in San Jose, California. In this capacity, he conducts Quality Assurance audits specifically for Delivery Stations in the Bay Area. Prior to this role, he served as a Driver Trainer for five months in Milpitas, California, where he was involved in launching the DUR3 delivery station. He also worked as a Sortation Associate and a Learning Ambassador during his tenure at Amazon.
Education and Expertise
William Duong studied at National University, where he pursued a Bachelor's degree in Criminal Justice/Law Enforcement Administration from 2022 to 2024. He previously earned an Associate of Arts and Sciences (AAS) degree from Whatcom Community College, completing his studies there from 2012 to 2015. His educational background supports his roles in quality assurance and training within the logistics sector.
Background
Before joining Amazon, William Duong worked at DoorDash as a Delivery Driver for six months in 2020. His experience in delivery services provided him with insights into logistics operations, which he later applied in various roles at Amazon Logistics. His career at Amazon began as a regular associate, showcasing his progression within the company.
Achievements
During his time at Amazon Logistics, William Duong has contributed to several key initiatives. Notably, he played a significant role in launching the DUR3 delivery station while serving as a Driver Trainer. His responsibilities have evolved from entry-level positions to specialized roles in quality assurance, reflecting his commitment to operational excellence.