Brandon Comedy
About Brandon Comedy
Brandon Comedy is a Quality Manager with over 10 years of experience in quality management and customer service. He has held various roles in quality auditing and management across multiple companies, including Amentum and UICGS/Bowhead Family of Companies.
Current Role as Quality Manager
Brandon Comedy currently serves as a Quality Manager at Amentum, a position he has held since 2021. In this role, he manages multiple document control systems to maintain quality standards. He performs internal quality audits and conducts non-conformance validation to enhance processes. His responsibilities also include implementing an ISO 9001 compliant Quality Management System, ensuring that the organization meets industry standards.
Previous Experience at Amentum
Prior to his current role, Brandon worked at Amentum as a Lead Quality Auditor from 2018 to 2021. During his three years in this position, he was based in Springfield, Virginia. His work involved overseeing quality audits and ensuring compliance with established quality standards, contributing to the overall quality management efforts of the organization.
Educational Background
Brandon Comedy studied at Strayer University, where he earned a Bachelor of Business Administration (BBA) with a focus on Project Management from 2018 to 2022. He also attended Grace Non-Traditional Academy, obtaining his High School Diploma from 2000 to 2002. Additionally, he studied Theology/Theological Studies at Elim Bible Institute from 2002 to 2005.
Quality Management Experience
Brandon has over 10 years of experience in customer service and quality management. His previous roles include working as a Quality Coordinator at UICGS/Bowhead Family of Companies, a Quality Auditor at Ventech Solutions, and a Quality Auditor at Quality Technology. He has also worked at Chugach Alaska Corporation as a Quality Auditor and has experience in monitoring call center metrics and conducting compliance evaluations.
Skills and Specializations
Brandon specializes in reviewing and monitoring call center metrics, performing silent and side-by-side monitoring coaching. He conducts compliance matrix evaluations on various documentation to ensure that stakeholder requirements are met. His expertise in quality management and customer service has been developed through various roles across different organizations.