Donald A. Mitchell
About Donald A. Mitchell
Donald A. Mitchell is a Manager of IT Desktop & Asset Support at Amentum in Dallas, Texas, with a background in systems administration and a focus on operational efficiency. He has held various roles in IT support and administration, and he aspires to transition into the cybersecurity field.
Current Role at Amentum
Donald A. Mitchell currently serves as Manager - IT Desktop & Asset Support at Amentum, a position he has held since 2020 in Dallas, Texas. In this role, he manages mobile device billing, procurement, application management, and renewals. His responsibilities include ensuring operational efficiency and overseeing IT support services, contributing to the overall effectiveness of the organization.
Previous Experience
Before joining Amentum, Donald A. Mitchell held various positions in the IT sector. He worked as a User Access Administrator at Dickstein Shapiro LLP from 2007 to 2016. Prior to that, he served as a System Administrator at AECOM from 2016 to 2020. His earlier roles include Outlook Support Specialist at Psychiatric Solutions, Inc. and Help Desk Analyst at United Methodist Publishing House. He also gained experience as a Student Technician and Assistant Webmaster at Western Michigan University.
Education and Expertise
Donald A. Mitchell holds a Bachelor of Science in Computer Science from Tennessee State University, where he studied from 1998 to 2003. He furthered his education with a Master of Arts in Educational Technology from Western Michigan University, completed in 2005. In addition, he earned a Master of Science in Cybersecurity Management and Policy from the University of Maryland Global Campus between 2019 and 2021. His educational background supports his aspiration to transition into the cybersecurity field.
Contributions to Diversity and Inclusion
As Vice-Chair of the Black Excellence Employee Resource Network, Donald A. Mitchell actively contributes to diversity and inclusion initiatives within his organization. His involvement reflects a commitment to fostering an inclusive workplace culture and supporting underrepresented groups in the professional environment.
Technical Skills and Competencies
Donald A. Mitchell has a proven track record in operational efficiency and is skilled in Active Delivery administration. His extensive experience in systems administration and data migration positions him well for future opportunities in the cybersecurity domain. His technical skills are complemented by his management capabilities in IT support services.