Jacob Allwine
About Jacob Allwine
Jacob Allwine is a Customer Service Specialist with a background in ecommerce and business management. He has worked in various roles, including positions at DICK'S Sporting Goods and Tri Pointe Homes, and holds a Bachelor's degree in Sports and Recreation Management from James Madison University.
Current Role at Amentum
Jacob Allwine currently serves as a Customer Service Specialist at Amentum, a position he has held since 2024. He works in the Washington DC-Baltimore area, where he applies his customer service skills to enhance client satisfaction and support organizational goals. His role involves addressing customer inquiries and resolving issues efficiently.
Previous Experience in Customer Service
Prior to his current position, Jacob worked as a Customer Care Representative at Tri Pointe Homes from 2022 to 2024. He gained valuable experience in customer service within the Washington DC-Metro area. Additionally, he served as a Golf Trusted Advisor at DICK'S Sporting Goods for five months in 2021, where he provided specialized assistance to customers in the golf department.
Educational Background
Jacob Allwine holds a Bachelor's degree in Sports and Recreation Management from James Madison University, which he completed from 2016 to 2018. He also studied at Blue Ridge Community and Technical College, focusing on Health Sciences with a concentration in Physical Therapy Assistant from 2020 to 2021. Furthermore, he earned an Associate of Science Degree in General Studies from Laurel Ridge Community College between 2014 and 2016.
Skills in E-commerce and Management
Jacob possesses extensive experience in e-commerce and e-business growth and management. His background includes excelling in warehouse management and inventory logistics, where he managed inbound and outbound shipments. He has also gained working knowledge in forklift and pallet jack operations, enhancing his operational capabilities in various roles.
Volunteer Experience and Additional Roles
In addition to his professional roles, Jacob volunteered as a Program Operations Volunteer for LPGA*USGA Girls Golf in 2017, contributing to program operations at Mulligan's Golf Center in Harrisonburg, VA. He has also worked as a Sales Floor Team Member at Tractor Supply Company from 2014 to 2016 and as a Construction Inspector Trainee at AMT Engineering from 2019 to 2020.